FAQs
Yes! Each item is made in house in small, intentional batches, crafted intuitively with care and good energy right here in Middle Tennessee.
Our products are not fully vegan, as we believe in a nose-to-tail philosophy, honoring the full circle of nature. Ingredients like tallow and beeswax are carefully sourced from trusted partners who share our commitment to sustainability and ethical practices. These animal derived ingredients are deeply nourishing and part of time honored traditions of holistic care.
We do offer a few vegan products, including our Nourishing Nettle Toner, Calendula Brightening Serum, Soothing Probiotic Serum, Golden Hour Body Oil, and our Daily Habits Herbal Tea.
It’s completely natural! The base of all of our products start with organic oils, like jojoba or olive oil that have been infused with whole organic plants. After the infusion process, we strain the oils, but some fine plant matter may remain, adding to the richness of your product. Additionally, some of our products, like our body oil, are formulated with unrefined organic oils. For this reason you may see a small amount of sediment or cloudiness. You’re getting the full benefits of the plant! Simply give the bottle a gentle shake before use to enjoy every drop of goodness.
We strive to ship within 3 days of your order. If you have not received shipping confirmation within 5 days, please send us an email with your order number, and we will update you on the status. Thank you for your patience and for supporting American handmade. Please note, we do not cancel orders once placed.
Due to the handmade nature of our products, all sales are final. If you’ve received the wrong order or damaged items, please email us at info@shopterrarituals.comwith your order details, and we’ll make it right. Thank you for understanding.